Reverse Logistics and Returns: Designing the Sorter for What Comes Back
Dev Communityvia NewsData.io
Most sortation systems are designed for the outbound flow and treated as an afterthought for returns. Yet returns are where margin quietly disappears — and where a sorter designed only for pristine outbound cartons falls apart. Here is how we design for the reverse flow from the start. Returns are not "outbound in reverse" A returned parcel is different from a shipped one: It may arrive in damaged, open or non-standard packaging. The barcode may be obscured, missing or on a different face. The item may need inspection, quarantine or refurbishment routing. Volume is spiky and correlated with pr
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